Global Protect on iOS

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Connection Instructions 

You should see the application, GlobalProtect listed. Click GET to install the app. 

app store

After the app is installed, open the app. 

You may see a pop-up asking for permission for GlobalProtect to send you notifications. Click Allow or Disallow.

allow or deny notifications

Now enter the portal address, sitvpn.stevens.edu and click Connect. 

enter portal adress

You will see a pop-up message indicating that GlobalProtect would like to add VPN configurations to your iOS device. Click Allow. 

allow configurations

You will now be prompted to enter your iOS device passcode. 

enter iphone passcode

Next, please enter your Stevens campus ID username and password. 

Please note that the Global Protect VPN will require multi-factor authentication using DUO. Additional information on how to setup DUO is available here.

Click Sign In. 

sign in

In the next screen, choose either of the options below.

Option #1 will allow you to accept a DUO push in the DUO app on your iOS device.

Option #2 will allow DUO to call you and give you a passcode to use to login.

Under Secure ID, type 1 or 2 and then click Complete Form to Connect.

duo autenticate

If you choose option 1, then you can open the DUO app on your iOS device and accept the push.

approve duo push

Now you are connected to the Global Protect VPN for Stevens on an iOS device.

If this knowledge base article has not resolved your issue please click here to submit  a Self Service Ticket.

Details

Article ID: 119924
Created
Sat 11/7/20 1:43 PM
Modified
Mon 12/7/20 12:20 AM