Windows 10 on Phoenix

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If you are unsure you should be connecting to the Phoenix network visit What is Phoenix Access?

*Please note - requests from faculty/staff for Phoenix access are subject to approval.

Connection Instructions

Step 1 - Enabling Your Wireless

Turn on your wireless adapter, there may be a physical button on your computer if you are using a laptop.

Step 2 - Wireless Networks

In the lower right corner of your screen, click on the networking icon as pictured below

Step 3 - Selecting Your Network

At this point a list of available wireless networks will appear

Choose phoenix

Click on the network labeled Phoenix. Then press the corresponding Connect button that appears.

Step 4 - Enter Your Credentials

When prompted for your credentials please enter your Stevens username and password which should be the same as you use to access MyStevens and your Stevens Email.

enter stevens credentials

Step 5 - Confirm you are connecting to the correct network

The image below shows the warning message which should appear, click Connect

ignore security warning

 

You should now be connected to the Phoenix wireless network.

Step 6 - Manually Connecting to the Wireless Network

These steps should only be followed if steps 1-5 did not result in a successful connection to the Phoenix Wireless Network.

Open the Network and Sharing Center. You can do this by hitting the windows button and typing Network and Sharing Center, or click on the wireless icon in the bottom right hand corner, and click "Open Network and Sharing Center".

Step 7 - Manually Add A Network

Once the Network and Sharing Center opens, click on the link, Set up a new connection or network.  This will open the Set up a new connection or network window.

 

Step 8 - Manually Connect to a Wireless Network

Once the Set up a new connection or network window has opened, highlight the Manually Connect to a Wireless Network option and click the Next button in the lower right section of the window.

Step 9 - Enter Wireless Network Information

After clicking the next button, you will be met with a screen in which basic network information will need to be specified.  Fill out the fields as follows:

Network name: Phoenix

Security type: WPA2-Enterprise

Encryption type: AES

Leave the field to the right of the Security Key specification blank and make sure the box to the left of  Start this connection automatically is checked.  Then click on the Next button.

Manually add Phoenix

Step 10 - Change Connection Settings

On the next screen click on the button that states Change connection settings.  This will open the Phoenix Wireless Network Properties window.

continue adding phoenix

Step 11 - Phoenix Wireless Network Properties

Once the Phoenix Wireless Network Properties window has opened, click on the Security tab toward the top of the window.  After the Security tab has opened, click on the Settings button in the center right of the window.  This will open the Protected EAP Properties window.

phoenix wireless properties

Step 12 - Protected EAP Properties

After the Protected EAP Properties window has opened, click on the Configure... button towards the lower right section of the window.  This will open the EAP MSCHAPv2 Properties window.

Step 13 - EAP MSCHAPv2 Properties

This window contains a single check box.  If your computer is a campus domain machine (meaning you log in to the computer using your Stevens credentials), the box should be checked.  If it is not a campus domain computer, the box should not be checked.  Once finished.  Click the OK button on the EAP MSCHAPv2 Properties window.  Next click on the OK button on the Protected EAP Properties window.

Step 14 - 802.1x Configuration

Back in the Phoenix Wireless Properties window, under the Security tab, click on the Advanced Settings button.  This will open the  Advanced Settings window.

phoenix click advance settings

Step 15 - 802.1x Authentication Mode

In the Advanced Settings window, click on the 802.1x settings tab.  Make sure the box next to Specify authentication mode: is checked.  From the drop down menu directly below the previously checked box, select User authentication and click on the Save credentials button directly to the right.  This will open the Windows Security window.

Step 16 - Enter your Stevens Domain Credentials

Once the Windows security window opens, enter your Stevens username in the Username field and enter your Stevens account password in the password field.  Then click on the OK button.

save credentials

Next click on the OK button in the Advanced Settings window.  Then click on the OK button in the Phoenix Wireless Network Properties window.  And finally click on the Close button in the Manually connect to a wireless network window.

Once finished repeat steps 1-5.

 

If this knowledge base article has not resolved your issue please click here to submit  a Self Service Ticket.

Details

Article ID: 119935
Created
Sun 11/8/20 12:52 PM
Modified
Mon 12/7/20 12:08 AM