How to Request Support

How to get Support

For easy access to technical support, visit https://appspacehelp.stevens.edu to chat with Support, submit a ticket, review user guides, and find step-by-step instructions.

 

If you are logged into Stevens AppSpace, powered by Apporto, go to the dashboard where all of the desktops are available. At the top right hand corner, choose Help > Support Request. A new window will open in your browser window.

 

For fastest response, we recommend Option 1 - Chatting with Apporto Support. Open a web browser to http://appspacehelp.stevens.edu.

Using Option 2, you can also submit a support ticket with screen shots of error messages, a description of your experience with an application crashing or you can ask a question about how to do something. Please remember to include your email address and/or phone number so that Apporto Support can follow up with you regarding your issue.

 

 

support

If this knowledge base article has not resolved your issue please click here to request support. 

Details

Article ID: 132604
Created
Thu 5/20/21 5:42 PM
Modified
Wed 8/18/21 12:52 PM