Canvas Inbox

NOTE: Your course must first be PUBLISHED in order to send a message to students through Canvas Inbox. 

What is Canvas Inbox?

Canvas Inbox is the messaging tool used instead of email to communicate with a course, a group, an individual student, or a group of students. You can communicate with other people in your course at any time. Use Inbox to:

  • Send a message to someone in your course or group
  • Reply to messages from others in your course
  • Filter conversations by course or type
  • View and reply to assignment submission comments

Where is Canvas Inbox?

In global navigation, click the Inbox link. If the inbox link includes a numbered indicator, the indicator shows how many unread Conversations messages you have in your Inbox. Once you read the new messages, the indicator will disappear.

Click on the following links for more information: 



Introduction to Canvas Inbox

Unread Messages 

You can view all unread messages in your Conversations Inbox. You can also filter messages to show only unread messages.

Filter Messages 

You can filter the conversations in your Inbox for easier organization, especially if you are enrolled in multiple courses. Filtering conversations allows you to selectively view conversation messages by course, inbox, or user.

Send a Message

In Conversations, you can send a message to one user or multiple users in a course.

Reply a Message 

Canvas makes it easy to reply to messages from other users in your Conversations Inbox.

Forward a Message

You can forward conversations to other individuals in your courses.

Attach a File 

 How to attach files as part of your Conversations messages.

Attach a Media Comment

You can record or upload video and audio files as part of your Conversations messages.

Add new people to an existing conversation

You can add people to an existing thread in the Conversations Inbox.


Do you have a question or an issue? Contact us using the User Support Services! 


Article ID: 31629
Thu 6/8/17 10:47 AM
Thu 3/5/20 1:48 PM