Outlook Webmail: How to manage safe senders and protect against spam

With Office 365 Email, all potential spam and junk email will be automatically delivered to your Junk Email folder in Outlook. It is best practice to regularly review messages in the Junk Email folder to ensure you aren’t missing important, legitimate messages that may be misidentified as junk.

What can I do with messages in my "Junk Email" folder?

Messages in your Junk Email folder that are legitimately junk

  • Do nothing: Messages will automatically be deleted from your Junk Email folder after 30 days.
  • Delete: Like any other email message, you can delete it. Deleted messages will go into your Deleted Items folder.

Legitimate messages in your Junk Email folder identified as junk

How to mark a message as not being junk

If a message in your Junk Email folder is one that you want to keep, you can mark the item as not junk and the item will be moved to your Inbox. Right click the  item in your Junk folder that you would like to keep and click Mark as Not Junk.

 

 

 

Here are some methods that you can use to protect your Inbox, while making sure that you are receiving email from safe senders.

 

To add an email address (ex. duck@stevens.edu) or email domain (ex. @yahoo.com) to Blocked Senders List

 

  1. Open a web browser and go to webmail.stevens.edu.
  2. Your Inbox should now appear.
  3. Click on the gear icon in the top right corner.
  4. Scroll the gear panel down to the bottom and select View all Outlook settings
  5. On the left hand side, select Mail -> Junk email.
  6. Under Blocked Senders and Domains, enter the sender's email address and click the + button. 

 

        To add an email address (ex. duck@stevens.edu) or email domain (ex. @yahoo.com) to your safe senders list

 

      When you receive an email from an address or email domain that is not in your Safe Senders list, Outlook will not allow pictures to be automatically downloaded within the message.

 

  1. Open a web browser and go to webmail.stevens.edu.
  2. Your Inbox should now appear.
  3. Click on the gear icon in the top right corner.
  4. Scroll the gear panel down to the bottom and select View all Outlook settings
  5. On the left hand side, select Mail -> Junk email.
  6. Scroll down to Filters and Reporting.
  7. Clhoose your settings and then click Save

Details

Article ID: 40177
Created
Thu 10/5/17 12:18 PM
Modified
Thu 2/13/20 11:16 AM