Reporting a Phishing Scam

Although your first instinct may be to ignore or delete suspicious emails, we recommend that you report them to our security team. We will examine the email and advise you of any further steps you may need to take.

How to Send a Phishing Email to the Office of Information Security

To report a phishing scam, forward the phishing email as an attachment to phishing@stevens.edu using the following methods.

Outlook Desktop

  1. Select the suspicious email in Outlook.
  2. Press Control-Alt-F. This will open a draft email message with the suspicious email as an attachment.
  3. Add phishing@stevens.edu in the To: field of the draft email message.
  4. Send the email.

Outlook Online

  1. Select New to compose a new message.
  2. In the upper right-hand corner of the new message, click the icon to compose the message in its own window.
  3. Drag the suspicious email into the body of the new message. This will add the suspicious email as an attachment.
  4. Add phishing@stevens.edu in the To: field of the draft email message.
  5. Send the email.

Apple Mail

  1. Select the suspicious email in Mail.
  2. Select Message, then Forward as Attachment from the menu bar (or right-click and select Forward as Attachment).
  3. Add phishing@stevens.edu in the To: field of the draft email message.
  4. Send the email.

Why do we request forwarding as an attachment?

When you forward the message as a regular email, full headers are not included. Without the full headers, the investigation of the suspicious email becomes more challenging.

Full headers provide information about the path the message traveled to get to your inbox. These headers are critical for Stevens Office of Information Security staff members investigating the origins of an email message.

Simple headers (to/from) can be forged, so full headers are an important step to diagnosing, containing, and possibly preventing more phishing attempts.

*If the email client you use is not currently on this list, please contact user support services at support@stevens.edu or by phone at (201) 380-6599. We would be happy to add your email client to the list, so that we can keep this page updated.

 

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Details

Article ID: 46729
Created
Tue 1/23/18 12:47 PM
Modified
Tue 3/9/21 4:02 PM