How to install the Global Protect client on Windows machines

The Global Protect client from Palo Alto is a brand new state-of-the-art VPN client for secure access to Stevens network resources. This client will work with Windows 7/8/10 workstations. Please note that as you use this client, the default settings will route all internet traffic thru Stevens.

Please note that the Global Protect VPN will require multi-factor authentication using DUO. Additional information on how to setup DUO is available here.

**** You cannot connect to the Global Protect VPN when you are on Stevens Skyline wifi. Please make sure that you are first connected to a non-Stevens internet connection before attempting to connect to the VPN. ****

FACULTY\STAFF - If you require VPN access to connect to Stevens resources from off-campus, please submit a TD ticket requesting VPN access.

STUDENTS - If you are working for a faculty member and need VPN to access on-campus resources, you must first submit a TD ticket requesting access and your faculty member must update the TD ticket approving your request before access can be granted.

**** You will be able to log into the VPN successfully ONLY after access has been granted. ****

INSTRUCTIONS

1. Download the zip file for the Windows Global Protect client onto your computer from this article and save to your computer.

2. Right client on the zip file and choose Extract All onto a folder on your computer. After the file is extracted to a folder location, open the folder and double click on the MSI file inside.

3. A wizard will open. Click Next.

4. Click Next to install in the default folder path, or choose an alternative location to install the client and click Next.

5. Click Next to complete installation.

6. If you are prompted that a driver needs to be installed on your computer, click Yes. If this does not appear, then continue and click Close after the wizard completes.

7. You should now see a new Global Protect pop-up box that appears near the bottom right hand side of the screen.

8. Type SITVPN.STEVENS.EDU as the portal address and click Connect.