Popular Services

I am having issues utilizing the VPN client.
*Note: if you are having issues with DUO please submit a request for DUO support.

Do you need support for your Stevens' managed computer?
Installation, Upgrade, Removal of Software?

If you need help finding, downloading, installing, or troubleshooting Stevens-supported software (e.g. MATLAB), click the "Contact Service Desk" button to the left and fill out the form to create a IT ticket.

For issues and assistance with Duo Two Factor Authentication

Request Stevens ID card access to doors setup with Blackboard card readers

Request support for all other departmentally-used or campus-wide applications not listed above.

Change or Reset your Stevens or Stevens Google Apps password. If you are a Faculty or Staff member and forgot your password, please visit the User Services Support Desk located in the Lower Level of the S.C. Williams Library during regular business hours..

Request support for reporting, user access control, data interface problems or updates, and general issues with this application.

Help with content changes

Submit a request for an account to access the Student Information System (SIS)

request an account for using CS Dept. resources

Are you unable to send or receive emails?

Learn how to use our web publishing tools

Please select this service to request a custom Canvas course shell to be used as a sandbox or as a specialized course which is outside of the student information system (SIS).

Request support for single-sign-on errors or for setting up a service provider.

For changing who can edit (or view) your web content

For requesting the creation of a new group in Microsoft Teams.

As a student, TA, or instructor, this is where you can request services to assist you in course management.

Do you need a mailing list to be created or configured?