My Recently Visited Services

Change or Reset your Stevens or Stevens Google Apps password. If you are a Faculty or Staff member and forgot your password, please visit the User Services Support Desk located in the Lower Level of the S.C. Williams Library during regular business hours..

As a student, TA, or instructor, this is where you can request services to assist you in course management.







For issues and assistance with Duo Two Factor Authentication

If you need help finding, downloading, installing, or troubleshooting Stevens-supported software (e.g. MATLAB), click the "Contact Service Desk" button to the left and fill out the form to create a IT ticket.

This form is used if you are having issues with any one of your Learning Analytics Reports.

Do you need a mailing list to be created or configured?


Self-Service Printing System - Request support for general issues with this application.


When your printer isn't working.

Travel Request within Concur

I am having issues utilizing the VPN client.
*Note: if you are having issues with DUO please submit a request for DUO support.

To submit a request to have your voicemail password reset

Request phone or phone/network line installation due to a new hire, office relocation, etc.

ID Card System - Request support for POS devices, reporting, data interface problems or updates, and general issues with this application.

Is a visitor, vendor, or any kind of guest coming to Stevens and needs access to the network?

Please select this service to request a custom Canvas course shell to be used as a sandbox or as a specialized course which is outside of the student information system (SIS).

Installation of Cisco Jabber (VoIP Unified Communication) software

Do you need your email configured on your device?
iPhone, Android, etc.