My Recently Visited Services

I am having issues utilizing the VPN client.
*Note: if you are having issues with DUO please submit a request for DUO support.

Do you need support for your Stevens' managed computer?
Installation, Upgrade, Removal of Software?

Change or Reset your Stevens or Stevens Google Apps password. If you are a Faculty or Staff member and forgot your password, please visit the User Services Support Desk located in the Lower Level of the S.C. Williams Library during regular business hours..

For assistance with DuckLink

Request Stevens ID card access to doors setup with Blackboard card readers


If you need help finding, downloading, installing, or troubleshooting Stevens-supported software (e.g. MATLAB), click the "Contact Service Desk" button to the left and fill out the form to create a IT ticket.


Are you unable to send or receive emails?



General Consultation Request form for all Learning Technology Services.

Problem with my recording, need assistance





For changing who can edit (or view) your web content

ID Card System - Request support for POS devices, reporting, data interface problems or updates, and general issues with this application.


Do you need to request your computer to be disposed of?

General Consultation Request form for all Learning Technology Services.