My Recently Visited Services

Do you need your emails/email account restored?



Do you need support for your Stevens' managed computer?
Installation, Upgrade, Removal of Software?

Add funds to your Stevens

Use this to request a Microsoft DevTools for Teaching Account. ( Formerly MSDNAA/DreamSpark/Microsoft Imagine account)



For assistance with DuckLink

Change or Reset your Stevens or Stevens Google Apps password. If you are a Faculty or Staff member and forgot your password, please visit the User Services Support Desk located in the Lower Level of the S.C. Williams Library during regular business hours..

General Consultation Request form for all Learning Technology Services.

Report issues with VoIP Phone / Cisco Jabber Client

Request Stevens ID card access to doors setup with Blackboard card readers


Request Learning Analytics Reports


If you need help finding, downloading, installing, or troubleshooting Stevens-supported software (e.g. MATLAB), click the "Contact Service Desk" button to the left and fill out the form to create a IT ticket.


Can't log in to Stevens services?

Do you need an alias or shared mailbox to be created or configured? Please note, only a shared mailbox can send and receive email with a specific email address. Email aliases or distribution lists will only forward emails sent to a specific address to individuals.

Request support for all other departmentally-used or campus-wide applications not listed above.

ID Card System - Request support for POS devices, reporting, data interface problems or updates, and general issues with this application.

Is a visitor, vendor, or any kind of guest coming to Stevens and needs access to the network?

The content creation tools aren't accomplishing what you need

Request support for reporting, user access control, data interface problems or updates, and general issues with this application.