Services A-Z (133)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Access change request

Administrative Applications & Web Services / Web Services

Account Request for Non-Stevens Workers

Accounts, Access & ID Cards / Accounts & Access

Add money to my Stevens ID card.

Accounts, Access & ID Cards / ID Cards

Anti-Virus Software Support

Computer, Device, & Printing Support

aPlus+ Attendance General Supprt

Learning Technology Services / Attendance

Approving Employee hours for payroll

Workday / Workday HCM/Payroll / Workday Payroll Support

Authentication (Single-Sign-On)

Administrative Applications & Web Services / Administrative Applications

B

Blackboard Collaborate Migration

Learning Technology Services / Blackboard Collaborate

Blackboard Transact

Administrative Applications & Web Services / Administrative Applications

C

Can’t see my employees (staff/faculty and student employees)

Workday / Workday HCM/Payroll / General Workday HR/Questions Requests

Can't Log In?

Accounts, Access & ID Cards / Accounts & Access

Can't Send/Receive Email?

Email, Calendar, and Microsoft Teams

Canvas Development Shell

Learning Technology Services / Canvas

Canvas Global Announcement

Learning Technology Services / Canvas

Change or Reset My Password

Accounts, Access & ID Cards / Accounts & Access

Computer Disposal Request

Computer, Device, & Printing Support

Computer Hardware Failure/Support

Computer, Device, & Printing Support

Computer Science Account Requests

Computer Science Department Support

Computer Science Hardware Requests

Computer Science Department Support

Computer Science Issue / Troubleshooting

Computer Science Department Support

Computer Science Service Requests

Computer Science Department Support

Computer Science Software Requests

Computer Science Department Support

Content change request

Administrative Applications & Web Services / Web Services

Course Support

Learning Technology Services / Canvas

Create Shared/Departmental Exchange Calendar

Email, Calendar, and Microsoft Teams

D

Direct Deposit, Pay Slip, W4 and W2

Workday / Workday HCM/Payroll / Workday Payroll Support

Distribution Lists and Shared Mailboxes

Email, Calendar, and Microsoft Teams

Duckbills refund request

Accounts, Access & ID Cards / ID Cards

Duo Two-Factor Authentication

Accounts, Access & ID Cards / Accounts & Access

E

Email Mailing Lists

Email, Calendar, and Microsoft Teams

Email Restoration

Email, Calendar, and Microsoft Teams

Email Spam Issues

Email, Calendar, and Microsoft Teams

Email/Calendar Configuration for Mobile Devices

Email, Calendar, and Microsoft Teams

Employee Relations Issues

Workday / Workday HCM/Payroll / Workday Benefits / Workday for Managers & Coordinators

Entering Time for hourly pay

Workday / Workday HCM/Payroll / Workday Payroll Support

Equipment Loan Program

Learning Technology Services / Classroom Technology

EZProxy - Add Database

Administrative Applications & Web Services / Web Services

EZProxy - Report Use Violation

Administrative Applications & Web Services / Web Services

F

Faculty/Staff Desk Phones (Moves/Add/Changes)

Wi-Fi, Network, & Telecommunication/Phone / Telecommunications

G

General Admin Applications Support

Administrative Applications & Web Services / Administrative Applications

General Blackboard Collaborate Support

Learning Technology Services / Blackboard Collaborate

General CATME Support

Learning Technology Services / CATME

General Classroom/Conference Room Technology Support

Learning Technology Services / Classroom Technology

General Consultation

Learning Technology Services / Blackboard Collaborate

General Consultation

Learning Technology Services / Classroom Technology

General Consultation

Learning Technology Services / Kaltura

General Consultation

Learning Technology Services / Learning Analytics

General Consultation

Learning Technology Services / LinkedIn Learning

General Consultation

Learning Technology Services / Zoom

General Email, Calendar, and Virtual office Hour Support

Email, Calendar, and Microsoft Teams

General Kaltura Support

Learning Technology Services / Kaltura

General LockDown Browser & Respondus Monitor Support

Learning Technology Services / LockDown Browser & Respondus Monitor

General Questions regarding Open Enrollment

Workday / Workday HCM/Payroll / Workday Benefits / Workday General HR/Benefits for Employees

General Software Help

Supported Software

General Stevens VLE Support

Stevens VLE

General support for HR/Benefits

Workday / Workday HCM/Payroll / Workday Benefits / Workday General HR/Benefits for Employees

General Support for Managers/Supervisors

Workday / Workday HCM/Payroll / Workday Benefits / Workday for Managers & Coordinators

General TurnItIn Support

Learning Technology Services / Turn It In

Group Web Space (web.stevens.edu)

Administrative Applications & Web Services / Web Services / New Web Presence

Guest Wireless Accounts

Accounts, Access & ID Cards / Accounts & Access

H

How do I access/update personal information in Workday

Workday / Workday HCM/Payroll / Workday Benefits / Workday General HR/Benefits for Employees

How do I Hire/Fill a position

Workday / Workday HCM/Payroll / Workday Benefits / Workday for Managers & Coordinators

How do I make benefit changes in Workday

Workday / Workday HCM/Payroll / Workday Benefits / Workday General HR/Benefits for Employees

How do I sign up for WageWorks TransitCheks

Workday / Workday HCM/Payroll / Workday Benefits / Workday General HR/Benefits for Employees

How do I... ?

Administrative Applications & Web Services / Web Services

I

I am a Manager/Supervisor but I do not have Manager Access in Workday

Workday / Workday HCM/Payroll / General Workday HR/Questions Requests

I am unable to temporararily delegate manager responsibilities

Workday / Workday HCM/Payroll / Workday Benefits / Workday for Managers & Coordinators

I cannot change my withholding elections

Workday / Workday HCM/Payroll / Workday Payroll Support

ID Card Info & Replacement

Accounts, Access & ID Cards / ID Cards

Installation of Cisco Jabber (VoIP Unified Communication) software

Wi-Fi, Network, & Telecommunication/Phone / Telecommunications

Instructional Design Consultation

Learning Technology Services / Instructional Design

Issues using Okta

Accounts, Access & ID Cards / Accounts & Access

L

Learning Analytics Report Request

Learning Technology Services / Learning Analytics

Learning Analytics Report Support Form

Learning Technology Services / Learning Analytics

Learning Technology Consultation

Learning Technology Services / Canvas

License Server

Wi-Fi, Network, & Telecommunication/Phone

LinkedIn Learning Support

Learning Technology Services / LinkedIn Learning

M

Main Site (www.stevens.edu)

Administrative Applications & Web Services / Web Services / New Web Presence

Microsoft Bookings

Email, Calendar, and Microsoft Teams

Microsoft Teams Group Creation Request

Email, Calendar, and Microsoft Teams

Microsoft Teams Support

Email, Calendar, and Microsoft Teams

Migrate Department / Shared Calendar to Exchange

Email, Calendar, and Microsoft Teams

Migrate Email / Calendar to Exchange

Email, Calendar, and Microsoft Teams

Miscellaneous (Wi-Fi & Network)

Wi-Fi, Network, & Telecommunication/Phone

Miscellaneous Telecommunication/Phone Issues

Wi-Fi, Network, & Telecommunication/Phone / Telecommunications

Mobile Device Support

Computer, Device, & Printing Support

My time off balances are not accurate (vacation/personal/sick)

Workday / Workday HCM/Payroll / Workday Benefits / Workday General HR/Benefits for Employees

My VLE application doesn't Load

Stevens VLE

myStevens Space (my.stevens.edu)

Administrative Applications & Web Services / Web Services / New Web Presence

N

Need to make changes to my organizational chart

Workday / Workday HCM/Payroll / Workday Benefits / Workday for Managers & Coordinators

Network Connectivity Request

Wi-Fi, Network, & Telecommunication/Phone / Network

NextGen Wi-Fi Support

NextGen Wi-Fi

No apps when I log into the VLE

Stevens VLE

P

Payroll Allocations and Encumbrances

Workday / Workday HCM/Payroll / Workday Payroll Support

Payroll Support and Questions

Workday / Workday HCM/Payroll / Workday Payroll Support

Poll Everywhere Support

Learning Technology Services / Poll Everywhere

Printer Support

Computer, Device, & Printing Support

Problem with my recording, need assistance

Learning Technology Services / Academic Recording Studio

R

Remote Access (VPN)

Wi-Fi, Network, & Telecommunication/Phone

Report issues with VoIP Phone / Cisco Jabber Client

Wi-Fi, Network, & Telecommunication/Phone / Telecommunications

Request a Microsoft DevTools for Teaching account. (Formerly MSDNAA/Imagine Account)

Accounts, Access & ID Cards / Accounts & Access

Request Access to Existing Storage01 Departmental Share Drive

Accounts, Access & ID Cards / Accounts & Access

Request Account Updates/Changes

Accounts, Access & ID Cards / Accounts & Access

Request an Account Cleanup Exemption

Accounts, Access & ID Cards / Accounts & Access

Request AV support for a class or presentation.

Learning Technology Services / Classroom Technology

Request Consultation From Information Technology

Training Knowledge Center

Request Door Access Changes for Individuals

Accounts, Access & ID Cards / Accounts & Access

Request Door Reader Changes

Accounts, Access & ID Cards / Accounts & Access

Request Guest ID card

Accounts, Access & ID Cards / ID Cards

Request Software Addition to Stevens Appspace

Stevens AppSpace, powered by Apporto

Request Stevens Alerts (Everbridge) Account

Accounts, Access & ID Cards / Accounts & Access

Reserve XR Lab

Learning Technology Services / XR Lab

Reset my Google Workspace Password

Accounts, Access & ID Cards / Accounts & Access

Retrieve Zoom Cloud Recordings from Kaltura

Learning Technology Services / Kaltura

S

Schedule a Session or Request More Information

Learning Technology Services / Academic Recording Studio

Security Exception Request

Accounts, Access & ID Cards / Stevens Security Policy Exception Request

Software Support

Computer, Device, & Printing Support

SolidWorks

Supported Software

Something doesn't work as expected

Administrative Applications & Web Services / Web Services

Student Office 365 Email

Email, Calendar, and Microsoft Teams

Student Organizations (DuckLink)

Administrative Applications & Web Services / Web Services / New Web Presence

Support Request

Computer, Device, & Printing Support

T

The tools don't meet my needs

Administrative Applications & Web Services / Web Services

Travel Request

Concur Support

Trouble Approving Employee Time Off

Workday / Workday HCM/Payroll / Workday Benefits / Workday for Managers & Coordinators

Trouble Onboarding New Employees

Workday / Workday HCM/Payroll / Workday Benefits / Workday for Managers & Coordinators

Trouble Submitting Performance Reviews

Workday / Workday HCM/Payroll / Workday Benefits / Workday for Managers & Coordinators

U

UniPrint (Pharos)

Computer, Device, & Printing Support

V

Virtual Edge Access Re-validation / Workday Recruiting Access Request

Workday / Workday HCM/Payroll / Workday Staffing/Recruiting

Voicemail Password Reset

Wi-Fi, Network, & Telecommunication/Phone / Telecommunications

W

Walk-in Support Request

Computer, Device, & Printing Support

Workday Recruiting General Questions

Workday / Workday HCM/Payroll / Workday Staffing/Recruiting

Z

Zoom Support

Learning Technology Services / Zoom